AI Innovation Labs

Build an Agentforce Action that deflects 20% of Tier-1 cases with a KB-grounded answer + safe hand-off.

Author a Pulse metric that predicts renewal risk from support signal + usage.

Copilot that turns an OpenAPI spec into a running Mule flow with error handlers.

Assistant that writes and tests 3 subject-line variants against last-30-day performance.

Prototype a semantic cache in front of the top 20 agent prompts to cut cost 40%.